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Terms & Conditions

1. Acceptance of  Terms


This website is owned and operated by Denise Collins. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the website.


2. Personal Responsibility


The information and content provided on this website are for general informational purposes only. It is not a substitute for professional advice or treatment. Any decisions or actions you take based on the information provided on this website are at your own risk. Psychological coaching is not mental health crisis intervention or a substitute for appropriate medical advice or treatment.



3. Confidentiality


Your privacy and confidentiality are important. Any information you provide during coaching sessions will be kept confidential, with the exception of situations where there is a legal requirement to disclose information.


4. Payment and Refunds


Fees for services will be clearly communicated prior to commencement. Payments are due promptly. Cancellations made outside of 24 hour window for face-to-face sessions / 48 hours for online sessions will be charged at the full rate of the session. No shows will be charged at the full rate of session. Refunds are not typically provided for completed sessions, but exceptions may be considered on a case-by-case basis.


5. Intellectual Property


All content and materials on this website, including text, graphics, logos, and images, are the property of Denise Collins and are protected by copyright laws. You may not reproduce, distribute, or modify any content without prior written permission.


6. Links to Third-Party Websites


This website may contain links to third-party websites for your convenience. These links are not endorsements of the content on those websites. I am not responsible for the accuracy or reliability of the information on third-party sites.


7. Limitation of Liability


In no event shall Denise Collins be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use this website or coaching services.


8. Indemnification


You agree to indemnify and hold Denise Collins harmless from any claims, losses, liabilities, and expenses arising from your use of the website or coaching services.


9. Modifications to Terms


I reserve the right to modify, update, or change the website and these Terms and Conditions at any time. Any changes will be posted on this website, and your continued use of the website constitutes your acceptance of the modified terms.


10. Governing Law


These Terms and Conditions are governed by and construed in accordance with the laws of the UK. Any legal actions or disputes arising from these terms shall be resolved in the appropriate courts of the UK. 


By using this website and engaging in coaching services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact me.


Last updated: 25.08.2023

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